Forrester's annual Customer Advocacy ranking grades about 50 financial services firms in the U.S. by the percentage of each firm's customers who agree with the statement "My financial provider does what's best for me, not just its own bottom line."
I'm excited about today's launch of the 2010 Banking Information Security Today Survey, and you should be, too.
Think about it: Identity theft, fraud, regulatory compliance, vendor management, security awareness, risk management, privacy. These topics have no industry loyalty; they're common to all public and...
The call to aid the devastated country of Haiti came just hours after a 7.0 earthquake hit the impoverished Caribbean island on Tuesday.
Just as quickly as the tweets came in asking for donations, so too came the cyber criminals looking to divert funds from legitimate charities to their own pockets.
The $60 million settlement announced by Heartland Payment Systems and Visa on Friday didn't come without some provisions (translated: strings attached) for those institutions thinking about taking the settlement offer.
Earlier this week, I blogged on what have been the most popular interviews I've conducted in 2009 - and there have been a lot of them.
Today I'd like to talk about my favorite interviews of the year. And there have been a magnificent seven of those.
This is always a fun exercise.
I spent some time today looking back over all the articles we published (so far) in 2009.
And that number is 891, by the way - an average of just over 17 per week, or three-plus per weekday. But the number that concerned me most is 10 - what have been the top 10 most popular stories...
We've experienced two waves of the H1N1 pandemic. What lessons have we learned?
Sue Kerr, President of Continuity First, a business continuity/disaster recovery consultancy, talks about how organizations have handled H1N1. She also discusses:
the state of BC/DR;
Challenges facing organizations today;
OK, it's year-end and everybody is thinking about the biggest this, biggest that of the year - of the decade, even. And we'll have our own lists, too, no worries. There's a lot to look back upon this year, and even more to look forward to in 2010.
But what are on my mind today are the big stories that no one seems...