A new poll shows that more than one in 10 U.S. employees says they've known they were violating policies put in place by their company's IT departments, but violated them anyway to get their work done.
What a difference a year makes.
Almost exactly one year ago, I interviewed Charles Antonucci Sr., CEO of Park Avenue Bank. His institution was in the news because it withdrew its application for federal Troubled Asset Relief Plan (TARP) funds.
Last Friday, Park Avenue Bank was closed.
Financial institutions should take this week, National Consumer Protection Week, and make every day one to protect their customers from the scammers, phishers, hackers, and downright evil doers who reside in the underbelly of society.
So, I snuck into San Francisco two days early this year, thinking I'd enjoy some quiet time in the press room of the Moscone Center on the eve before the real kickoff of the 2010 RSA Conference.
Boy, was I wrong.
Forrester's annual Customer Advocacy ranking grades about 50 financial services firms in the U.S. by the percentage of each firm's customers who agree with the statement "My financial provider does what's best for me, not just its own bottom line."