Despite improvement in organizations' abilities to plan for and predict disasters, they still lack an effective response. In fact, the biggest gap in business continuity today is understanding, says Lyndon Bird, director at the Business Continuity Institute.
Two stories stand out when I look back on the month of May: the POS PIN pad swap scheme that hit Michaels crafts stores in more than 20 states and the insider job at Bank of America that led to $10 million being stolen from some 300 customer accounts.
One of the unexpected impacts of the global economic crisis is that many organizations have lost their business resiliency, says Lyndon Bird, director of The Business Continuity Institute, headquartered in the U.K.
When it comes to hot topics, they don't get hotter than authentication, cloud computing and IT governance - all of which I've discussed at length in recent interviews with industry thought-leaders. Let's review some highlights from these conversations.
Bankers aren't waiting for the FFIEC to act on the release of its updated online authentication. Instead, they've already begun to comply with the major points recommended in the draft. And the death of Osama bin Laden has heightened concerns terrorists' efforts to launder money through legitimate banking channels.
Most furloughed federal employees would have had to turn in their BlackBerries and other mobile devices in a U.S. government shutdown. Just as well, using the technology could have resulted in an employee landing in the slammer.
While Japan's nuclear emergency puts local citizens at risk, there is much that organizations globally can learn from the crisis. "I hope that all of us look at this and ask 'What can I do to be better prepared?'" says Regina Phelps, disaster recovery expert.